Cave tours

BOOKING TERMS AND CONDITIONS

Refunds

  • All purchases on this website are non-refundable unless as a result of cancellations detailed below.
  • Refunds are not available if you arrive after the tour has departed.

Cancellation Policy

  • Cancellations must be made by phone to Capricorn Caves at least 48 hours ahead of the booked experience. Cancellations made within 48 hours of the booked experience occurring are 100% non-refundable. Cancellations made prior to 48 hours of the booked experience occurring are refundable but customers will be charged a $20 administration fee. In the case of a cancellation where a refund is allowed – the refund will be made to the card used in the original transaction method.

Cancellations or changes by operator

  • Minimum of 2 adults per tour. We reserve the right to cancel tours due to minimum numbers and in this case you are entitle to a 100% refund if we cannot book you on another tour at a suitable time.
  • Capricorn Caves reserves the right to cancel bookings as a result of health & safety concerns, weather conditions or unforeseen event or circumstance. In the event that your experience is cancelled by the operator – you will be entitled to 100% refund of your purchase.

Pricing Validity

  • Pricing Price and tour times shown on our website are valid until 31st March 2018 and are subject to change without notice.

Availability

  • All tours are subject to min numbers, availability and weather conditions.

 

CAPRICORN CAVES – EXPERIENCE SPECIFIC ADDITIONAL TERMS AND CONDITIONS

Cathedral Cave and Fossil Tour

  • Child age is 5-15 years inclusive. Children under 5 are free. 
Family Pass is for 2 adults and 2 children. Seniors must present ID at time of collection of tickets. Children must be accompanied by an adult. No smoking, food, drink or litter are permitted inside the caves.
Management reserve the right to refuse entry to the caves.

ADVENTURE CAVING – EXPERIENCE SPECIFIC ADDITIONAL TERMS AND CONDITIONS

  • Attention is drawn to the fact that caving is regarded as a hazardous activity. Therefore we cannot accept any responsibility for injury or property loss/damage. Our guides reserve the right to choose not to take any person whom they consider to be physically unsuited for the tour. All disabilities and medical conditions should be made known to our reservation office prior to tour departure. We reserve the right to cancel/alter any tour times and change prices.
  • Participants in the adult adventure tour must be 16 years or older.
  • Participants in the family adventure must be accompanied by a supervising adult.
  • Participants must provide and wear their own enclosed footwear eg runners or hiking boots.
  • Participants must sign a waiver form. Participants under the age of 18 must have a parent or guardian sign the waiver form.

 

Cabins

  • One night cancellation fee if cancelled before 6pm the night prior to arrival or in the case of a no show