Terms & Conditions

Accommodation

Cancellations made 72 hours before 4:00 PM on the night of arrival will incur a 50% charge of the first night’s stay
Cancellations made after 6:00 PM the night before arrival, or in the case of a no-show, will incur a full charge for one night
To cancel accommodation or enquire about cancellations, please contact us by phone on 4934 2883
A $15 administration fee applies to all cancellations

Tours

Cancellations made more than 24 hours before the tour start time are eligible for a full refund of company payments. Refunds for affiliate payments are not included
Cancellations with less than 24 hours’ notice will not be refunded, except in cases where the operator cancels due to weather or unforeseen circumstances, in which case customers will receive a full refund or credit
To cancel a tour or enquire about cancellations, please contact us by phone on 4934 2883
No-shows will be charged the full tour price

					This is a must do tour We had a fabulous time yesterday doing this tour.  How beautiful is this place, what a hidden gem.  If you have driven past this you need to stop and take advantage of this place.  We plan to return and do the other two tours that are available.  We stayed at the Caves and the cabin was fantastic. We loved everything.				
Jeanette
18/10/2025
					Absolutely amazing Big shout out to our guides Pete and Flynn . Pete for being the best tour guide ever and Flynn for answering all our botanical questions with such enthusiasm. Pete you made our tours so very enjoyable and very memorable. Keep up the amazing work guys and gals!!!!				
Rebecca
17/10/2025
					Wonderful highly recommend Money well spent the Cathedral experience was amazing and very touching. Our tour guide was great. Overall we loved it.				
Michelle
03/10/2025
					Brilliant, very helpful and friendly staff. Great knowledge The staff were very helpful, friendly and had great knowledge of the tour and the area. 

The tour was very well organised and presented well.				
Darren
03/10/2025
					45 minute cave tour We did the 45 min tour with Byron who was just fantastic. He gave a wonderful insight into the caves history, fauna and the bats within the cave system. The highlight was the cave “darkness” in the cathedral just mindblowing and surreal. Great tour and great value thanks to Byron				
Donna
02/10/2025
					Great experience! Awesome tour with a very knowledgeable guide. We had a 5 year old and 9 year old with us and it was a highlight for both of them. Highly recommend this experience.				
Maya
02/10/2025
					Outstanding It is rare that human intervention adds value to something created by nature, but the cathedral experience of light and sound at Capricorn caves does exactly that. Well, worth the money.				
Mike
29/09/2025
					Dont wait or let anything hold you back ger there and DO IT What a experience we have waited a few years to tick this off our families bucket list. If your doing the same DONT get yourselves there.

The tour guide was very informative .  The experience was so worth while even our kids enjoyed it and keep talking about it. The cathedral was breathtaking. 5 star experience for sure.				
Rebecca
28/09/2025
					Excellent Explorer Tour. Excellent tour Claire was a great guide and very informative. 

The caves very amazing and we enjoyed the Explorer Tour, best to wear hikers or joggers.				
Liz
25/09/2025